How do I create a profile?

By filling out a profile you receive a SILVER MEMBERSHIP.

Click on Create a Profile button and proceed to follow instructions on the next page.

What if I don't submit a photo?

Your profile will not have the same amount of exposure. Other members view profiles ten times more than those without photos.

How do I update/change my profile?

Sign in. Go to View/Edit My Profile and find the section of your profile you want to change. Click on one of the following and edit what you need.
1. "Vital Info"
2. "The Basics"
3. "My Personality"
4. " About My Match"

How much is a Gold membership?

Please refer to "Site Tour/About Us" for pricing.

Once my gold membership has expired, how do become a Gold Member again?

Any time during your membership you may click on "Buy Gold Membership" button. Then choose the best plan for your needs.

Your FREE Silver Membership will begin immediatley. You do not have to fill out the profile information again when you become a Gold Member. Go to the Site Tour / About Us section to learn about Gold Membership pricing.

YOU ALWAYS KEEP THE SAME USER NAME AND PASSWORD UNLESS YOU CHANGE IT.

What do I get with my FREE Silver Membership?

You may use most, but not all of the Community areas such as Chinese Astrology and the Chat Rooms. You will need to upgrade to a Gold membership to contact other members.

How do I submit a photo?

After filling out a profile you will be asked to submit a photo. If you did not submit photo at that time, Login and go to the member home page and click "submit a photo" button. Follow the instructions for picture size requirements and how to post the photo.

How do I change or delete my photo?

If you want to change your photo or just want to delete your photo, go to "View/Edit My Profile." If you want to change your photo, just submit another photo and this will replace your current photo. If you want to delete your photo, scroll down to "Delete My Photo" and click on the "delete photo" button.

What if I don't have a scanner or digital photo?

You can mail in your photo(s) to our office and Cupid in the Stars will scan your photo(s) for FREE. Put your user name on the back of the photos. No photos will be returned unless you include a self addressed stamped envelope.

Mail all photos to:

DateDash.com
Attention: Photos Dept.
P.O. Box 1053
Montgomery, IL 60538-1053

How do I change my password?

Sign in. Go to "View/Edit My Profile" and scroll down to "Change Password" and click on "change." Follow instructions to change your password.

How do stop my automatic monthly renewal payments?

You can stop the automatic monthly renewal charges to your credit card by:

1. You will need your subsciption number you recieved when you made your first payment. You can find this number on your payment receipt.
2. If you don't have your subscription number, you must go to www.ibillcs.com
3. Log in to DateDash.com
4. Click on "View /Edit My Profile"
5. Scroll down to Stop Automatic Payments and enter the subscription number in the space provided.
6. Click on "Cancel Rebill Subscroption"
7. You will be sent a cancel comfermation via E-mail

How do I cancel my membership?

You can cancel your membership by logging in and clicking on "View/Edit My Profile." You then have two options for canceling your membership:

1. Make your profile inactive, just "Hide" your profile.
2. Permanently delete your profile

When you "hide" your profile, it can no longer be seen by other members. The advantage is that, should your situation change down the road, you can come back and make your profile active again. You won't have to re-enter all of your information.

How can I Hide my profile so other members cannot see it?

You can hide your profile by logging in with you user name and password and go to View/Edit Your Profile. There you will find a list of control panel options for your membership. Scroll down to Hide Profile and click on the Hide button. When you want to show your profile to other members again, come back to this spot and click on the Show button.

How do I change my password and/or e-mail address?

You can change this information and anything else about your profile by clicking on the "Edit / View Profile" (after you log in)Button and scroll down to Change Password. You will be taken to a page to put in your current password and then you new password.

How do I send messages or Shooting Stars E-mail to other members?

The first step is to view that member's profile. At the top of the profile is a button called "Send E-Mail" and "Send a Shooting Star". Click on "E-Mail Member" button, and you will get a place to type in your message. Or Click on "Send a Shooting Star" button, and a notice will be sent to that person's Star Box.

Can I get my messages sent to me directly?

When someone sends you a message, we notify you that you have new mail at DateDash.com. However, we don't forward the message itself. You can read your message by logging in. The advantage is that you can immediately view the member's profile to get more information and your e-mail address is never revealed.

If I deleted an e-mail from my Mail Box, can I get it back?

Unfortunately NO. Once you have deleted a message or a Star Box message it is gone forever.